Our products are available for ordering securely online via PayPal (credit/debit cards) – your personal details are digitally encrypted while they travel across the internet. Or you can order by phone (Tel: 01822-834546). You can pay by Personal Cheque or Postal Order (made out to eQUIhealth) which should be sent to:

eQUIhealth
Solomons Cottage
Latchley
Gunnislake
Cornwall PL18 9AX

All orders are normally despatched within 48 hours from receipt of payment. For payments made by cheque, a further 5 working days should be allowed for cheque clearance before goods are despatched. Should there be any delay, or non-availability on items ordered, we will contact you immediately.

All UK orders are sent through Royal Mail First Class post or Standard Parcels, unless otherwise instructed. Please allow up to 7 days for UK delivery. All international orders are quoted on receipt of order. These are sent by Air Mail. Please allow 7-14 days for worldwide delivery.

All our products are backed by our unconditional satisfaction guarantee.

• Goods reported as faulty on delivery, or goods sent incorrectly, should be returned (unused) within 7 days for a full refund or replacement.
• Aloe Vera products have a 60-day money-back guarantee.
• Bioflow magnotherapy products have a 90-day money-back guarantee

All orders in the UK – FREE delivery.
For postage/shipping charges outside the UK, please email sales@equihealth.co.uk

All prices are inclusive of VAT @ 17.5% unless otherwise indicated.

For international orders, any local or import duties that may be applicable will be the responsibility of the customer. Please check with your local customs office in advance if in doubt.

Prices are correct at the time of issue. We reserve the right to alter prices without prior notice. All goods remain the property of eQUIhealth until paid for in full.